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COCA-COLAbeplay咨询----可口可乐供应商指导原则(十三)评估后续流程
Assessment Follow-Up Process

Objective
The objective of this document is to detail the Post Assessment Follow Up Process (AFUP). AFUP transfers these follow up activities to the subject matter experts, the auditors, and will lead to increase closure of assessment findings, less TCCC business unit assessment follow up work and less disruption to the business assessed (Facility). The auditors manage the AFUP and report AFUP progress to the business unit and Workplace Accountability (WA) on a monthly basis via an agreed upon report. As part of this process, the auditors will provide suggestions to the Facility to help them devise appropriate corrective action plans when needed.
Key Action Steps
1. Assessment Service Provider will clarify next steps following assessments. All finalassessments sent to the facility must be accompanied by a TCCC devised/approvedform letter/e-mail, based on the Facility rating. In rare cases, the auditor may be ableto verify corrective action for Orange Facilities through facility self-certification. Insuch cases the auditor should review findings with the appropriate WAM todetermine whether the follow-up requirement can be waived.
2. Assessment Service Provider will validate the Facility Action Plan received from thefacility and acknowledge receipt and approval of the actions proposed via TCCCdevised/approved form letter/e-mail. The service provider will also use this writtencommunication to propose timing and send scheduling documentation for a follow-upassessment, if required.
3. When an auditor encounters an Immediate Notification finding, they shouldimmediately notify the Workplace Accountability Manager for the business unit thatordered the assessment and, if different, the WAM for the region in which theassessment took place (as they may be in the best position to investigate and resolvethe issue).
4. Communication to the business unit and WA will be done on a monthly basis in theform of an AFUP Report (see attached spreadsheet). The auditors will communicate
directly with the facility and report results to the business unit and WA, unlessotherwise instructed. Copies of Facility Action Plans, pictures and documentationsent in by the facility are to be directed to the auditors only. The only communicationthat should be directed to the business unit and WA are the monthly reports and acopy of the completed self-certification documents.
Process Flowcharts
More details on the AFUP are outlined in the flowcharts attached in the Appendix of this document. Included are a series of high-level flowchart involving all parties: Auditor, business unit, WA and Facility for all potential assessment outcomes.

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